Question 1

What do I need to rent a car?

Accepted Answer

1. Credit card has the main driver's first name and last name.
2. A printed version of the booking voucher found in the confirmation email.
3. The official driving license must be in the name of the main driver and he must have the license for at least 1 year(s) and have not committed any serious infringement.
4. An additional photo identification on an official document, such as a passport or national identity card.
5. Other documentation specified on the booking voucher.

Question 2

What should I consider when choosing a rental company?

Accepted Answer

There are two things you should consider when deciding which company to rent a car from: ratings and rental conditions. We ask each customer to rate their rental experience after returning the car and publish their opinions when other customers look for a car. If you want to be sure you get excellent service, look for the assessment rating given to the company with an average of 6 or higher. You should also check the rental terms and conditions to make sure the rental company you choose is best suited to your needs.

Question 3

At what age is it possible to rent a car?

Accepted Answer

This depends on the operator you rent the car from. Although you can rent a car at age 21, many companies may charge an additional young driver fee. You can check this by entering your age before clicking "Search". Note that in most Rent a Car companies the minimum age is 25 years old, although this age may vary from company to company. If you indicate your age before performing the search, we include this fee in the total amount to make it easier to compare offers.

Question 4

Is it possible to rent a car without a credit card?

Accepted Answer

Yes it is possible, many companies, especially companies allow customers to pay and leave the security deposit with a debit card (although it must be a Master Card or Visa card). It is also possible to make a Zero Deductible Package - (Insurance Against All Risks) at the counter when collecting the vehicle, so no credit card deposit is required, free of any charge for damages that may occur during the Your trip. If you don't have a credit card, be sure to check the Payment Policy section of the Rental Conditions before booking to see if the company accepts debit cards.

Question 5

What if I change my plans?

Accepted Answer

When you reserve a car through Azores Autos, you can make changes or cancel your reservation free of charge at any time, but at least 48 hours before the - Date and Time - scheduled pickup.

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