Information COVID-19 Azores

Disembarkment information

Survey for risk assessment and early detection – The Azores in safety

Are you going to travel to the Azores? Please fill in the survey of the Regional Health Authority, in the 72 hours before your departure and make your entry in the Azores much easier.

After filling in the form, you will receive a code, which you must present to the Health Authority upon your disembark.

If you have some questions, you can contact us:

Linha de Saúde Açores (Non-medical coronavirus Hotline): (+351) 800 29 29 29



Info Page:


Azores is a safe and clean destination!

Starting next Monday, June 15, there will be new rules for those who arrive in the Azores. The four alternatives offered so far by the regional government become three and the quarantines in the hotel units chosen by the Azores executive leave the equation.

Therefore, those arriving in the Azores as of next week have three possibilities: to present a negative test for covid-19 upon arrival; undergo a test upon disembarkation and remain in prophylactic isolation where desired; or else return.

The first and last hypotheses were already in place. The difference lies in the second and the end of voluntary quarantines in specific hotel units. If previously those who underwent a covid-19 detection test upon arrival in the Azores, would have to remain in mandatory quarantine in a hotel, as of Monday they will only have to remain in prophylactic isolation in "their home or place where they are staying, until the result is communicated to them ”, words of Berto Messias, regional undersecretary of the presidency, who today presented the new measures of the Government of the Azores at a press conference.

"The time between the moment of taking samples and obtaining the test result is, in the case of the islands of São Miguel and Terceira, around 12 hours, since there are laboratories that perform this test on these two islands," he explained the regional secretary. In the case of the other seven islands that do not have laboratories, the "time may be longer," he warned, without specifying.

Regardless of arriving with the test carried out or taking it upon arrival, the passenger must take a new test on the sixth day, if the stay in the region extends for more than seven days. The citizen must "contact the health authority of the municipality where he resides or stays" to carry out a new detection test for SARS-CoV-2, which will be paid for by the Regional Health Authority.

In situations where a passenger arrives at one of the airports in the region, but has another island in the Azores as their final destination, the rules are the same, but with a caveat. If the passenger decides to take the test on arrival, they must wait for the result on the island where they took the assessment. “Only after obtaining the negative result will they be able to continue their trip to the island of final destination. The cost of accommodation for these passengers while they wait for the test result continues to be borne by the region”.

The Government of the Azores emphasizes that, in the event of non-compliance with any of these solutions, there is the possibility of "filing a complaint for the practice of the crime of disobedience".

The new measures mean the end of the use of quarantines in specific hotels, which have gone through several phases. First, they began to impose themselves on everyone who came to the region. After being considered unconstitutional, they began to be carried out voluntarily or while passengers awaited the results of the test carried out on disembarkation.

Source: O Público

For Azores Autos, health and safety always come first.

To this end, we inform all our clients who have booked with us that they have the possibility of Cancel Booking free of charge and at no cost.

To obtain the free cancellation of your reservation, the cancellation of the reservation must be made within 48 hours or, in some cases, within 24 hours after the date and time of collection of the vehicle, as well as the conditions of the reservation done.

For more information contact us by email:

Follow the information of the Government and the Health System, for more information on COVID-19 in the Azores, click on the following information page of the Regional Government of the Azores.

For more information, visit the website created by the Government of the Azores in the context of the pandemic, at, or the Facebook page of the Regional Health Directorate, at

The Government of the Azores also makes available the Azores COVID-19 Non-Medical Clarification Line, with the number 800 29 29 29, which can also be used between 8:00 a.m. and 8:00 p.m., every day of the week. such as the email address: to clarify the measures adopted in the Region to face the new coronavirus pandemic.